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Stock: 9.30 am to 4.00 pm

  • Tradebro

    Stock

    9.30 am to 4.00 pm

  • Tradebro

    Forex

    Open 24/5

  • Tradebro

    Commodity Market

    8.00 am to 5.00 pm

Help Center

  • Account

  • Company

  • Education

  • Trading

  • Deposit

  • Withdrawals

  • Q/A 1

    How do I open a trading account?

    Click "Sign Up," complete the registration form, and verify your email and identity to activate your account.

  • Q/A 2

    Is there a minimum age requirement to open an account?

    Yes, you must be at least 18 years old to open and operate a trading account.

  • Q/A 3

    Can I open multiple accounts?

    Yes, you can open multiple accounts under the same profile to use different strategies or trade different asset classes.

  • Q/A 4

    How do I reset my account password?

    Click “Forgot Password” on the login page and follow the instructions sent to your registered email.

  • Q/A 1

    Is your company regulated?

    Yes, we are fully regulated under financial authorities to ensure a safe and compliant trading environment.

  • Q/A 2

    Where is your company based?

    We are headquartered in [Insert Location], with global operations serving traders worldwide.

  • Q/A 3

    How long have you been in the trading industry?

    We’ve been serving the trading community for over 25 years, offering a secure and innovative platform.

  • Q/A 4

    How can I contact your team?

    You can reach us via live chat, email (), or our 24/7 support line listed on the Contact Us page.

  • Q/A 1

    Do you provide beginner trading courses?

    Yes, we offer beginner-friendly courses, guides, and video tutorials to help new traders start with confidence.

  • Q/A 2

    Is educational content free?

    Yes, all our learning materials are free and accessible to all registered users.

  • Q/A 3

    Do you offer live webinars or training sessions?

    Absolutely! We host regular live sessions covering strategies, market trends, and platform walkthroughs.

  • Q/A 4

    Can I learn to trade without risking real money?

    Yes, we offer demo accounts so you can practice trading with virtual funds before going live.

  • Q/A 1

    What types of assets can I trade?

    You can trade Forex, stocks, commodities, indices, cryptocurrencies, and more.

  • Q/A 2

    Do you offer leverage?

    Yes, leverage is available depending on the asset and your account type. Use it wisely, as it increases both risk and reward.

  • Q/A 3

    Can I automate my trading strategies?

    Yes, our platform supports algorithmic trading and Expert Advisors (EAs) on MT4 and MT5.

  • Q/A 4

    Is there a mobile app for trading?

    Yes, you can trade anytime using our mobile apps for iOS and Android.

  • Q/A 1

    What deposit methods are available?

    You can deposit via bank transfer, credit/debit cards, and selected cryptocurrencies.

  • Q/A 2

    Is there a minimum deposit requirement?

    Yes, the minimum deposit varies by account type—starting as low as $200 for standard accounts.

  • Q/A 3

    Are deposits instant?

    Most deposits are processed instantly, but bank transfers may take 1–3 business days to reflect.

  • Q/A 4

    s my deposit safe and secure?

    Absolutely. All transactions are encrypted and processed through trusted, regulated payment providers.

  • Q/A 1

    How do I withdraw funds from my account?

    Log in, go to the “Withdraw” section, choose your method, and enter the amount to request a withdrawal.

  • Q/A 2

    Are there any withdrawal fees?

    We do not charge internal fees, but third-party payment providers may apply their own charges.

  • Q/A 3

    How long does it take to process a withdrawal?

    Withdrawals are usually processed within 1–3 business days, depending on the method and account verification.

  • Q/A 4

    Can I cancel a withdrawal request?

    Yes, if your request is still pending, you can cancel it from your dashboard or by contacting support.